While he understands that the collar is a loaded symbol, Sam Wells thinks priests should err on the side of wearing them. In the Christian Century, he explains why:
The collar says this one thing to parishioner and stranger alike: this conversation we’re about to have, this conversation we’re having, could be the most important one of your life. It doesn’t have to be—I can laugh, I can relax, I can have fun, I can just be with you in joy or in sorrow. But it can be. It may not be the right time for you, but it’s always the right time for me. I will never tell you I’m too busy. I will never make light of your struggles. I will never tell you that something more interesting happened to me. I will never say, “I know,” when you’re exploring a feeling for the first time. I will never change the subject when you bring up something that’s hard to hear.
I’ll never do any of those things because all of them in different ways are saying, “I’m out of my depth.” And what the collar is saying is, “I am someone who, however deep you wish to go, will never be out of my depth. You can trust me to listen. You can trust me to withhold my personal investment in the issues for another time and another place. You can trust me to be alert to the ways of God however strange the story you tell. You can trust me to know when some kind of specialized help may be in order. But you can also trust me to know that now could be the time for the moment of truth.”