Here is the problem as Lutheran bishop Mike Rinehart sees it:
Decisions are made for the benefit of those inside rather than those outside the church. In every single decision, even the little ones, insiders trump outsiders. Take hymns, for example. Musical decisions are not made considering what will attract spiritually hungry outsiders, but what will please the card-carrying, bill-paying membership. Most church outsiders don’t care if you ever sing “How Great Thou Art.” They won’t be slightly offended by a guitar in church. Time and time again church leaders receive heat from church insiders upset about this or that, because the insiders are trying to recreate their childhood church experience or simply have a rigid idea of what church is supposed to be. Church leaders cave in to these insiders because try control the purse strings.
... and here is why the problem is happening:
Church structures were set up to preserve what exists, not change it. These stable structures work well when society is changing slowly, imperceptibly. If something is working, protect it at all costs. But what if it is not working? What if the rate of societal change skyrockets, and old patterns and structures no longer work? Peter Drucker once said, “When the rate of change outside the organization exceeds the rate of change inside the organization, the organization is doomed.”
... and here is the solution:
So here’s the plan. New policy. Every decision, every single decision made by staff, council and every committee is made on behalf of those not yet here. Every sermon choice, every hymn, song and musical choice, every building and grounds choice, every spending choice is made with outsiders in mind.